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To find an image, do a Google image search of the tool. Find an image about 600px wide, if possible. Copy the image URL and paste into the box below.
What is the name of the tool?
Tool Class
To what "family" does the tool belong? Pick as many categories as are appropriate. EG: Data Collection, Security, etc. The wiki will automatically create a link to the relevant tool class.
Citizen Engagement (Tool Class), Collaboration, DemTools, Petition, Legislation Discussion
Who made the tool? Sometimes the tool name and the developer name are the same, and sometimes, they are different.
Date Created
What was the date when the tool was first launched?
Still Maintained?
Do the developers of the tool continue to work on it, adding features and fixing problems?
Open Source?
Is the tool's source code original source code freely available and may it be redistributed and modified? (This makes it possible for users to employ the tool for free, with some technical effort.)
Pick the platforms on which the user would primarily use the tool. Be as selective as possible. If a tool works mainly in the browser, select "Web". If the user can technically load the interface on a smartphone but have a very poor experience, do not select "Android" or "iOS". "Mac" and "PC" are for apps that must be installed to a machine in order to run, as opposed to running from a browser.
What is the main website where a user can learn more about the tool? (Remember to include "http://)."
Payment Structure
How, if at all, does a user pay to use the tool. Select all that apply: "Free" if there are components of a service that can be used for free; "Paid" if payment is required (either one-time, or at a given rate upon use) for use of the tool's full functionality; "subscription" if a monthly payment is required.
Languages Supported
What languages does the app's interface support? Note: some apps allow users to communicate in other languages but require the user to use an English language interface. In this case, the app is considered only to support "English".
English, Russian, Estonian, Ukrainian, (French), (Finnish)
Skill Level Needed
  • Beginner - The tool has a simple interface that assists the user, either through automatic processes or simple guides, in working with the tool. The user is able to do most things that they need to do without knowledge of advanced concepts, like code.
  • Intermediate - The tool allows the user to perform many tasks without knowledge of advanced concepts, but about an equal amount of functionality requires advanced knowledge. Some training may be required to use the tool.
  • Advanced - The tool requires advanced knowledge or training in order to use most of its functionality.

Tool Description

CitizenOS is an e-decisionmaking platform for communities. It empowers gathering ideas, collaborative editing of documents or topics, participative discussion, voting and following up on decisions. CitizenOS supports both public and private topics, creating groups of users who frequently decide together and two-way integration with social media (i.e. CitizenOS can pull content from Twitter into CitizenOS discussions based on hashtags). Multiple voting systems including majority vote, veto and multiple choice can be chosen from. Vote delegation (liquid democracy) is built into CitizenOS and every vote can also be digitally signed. User authentication offers a choice between custom accounts, social media logins and electronic ID (EU standard) logins. File attachments (incl. from cloud servers) can be added to topics and topics can be downloaded as files either with or without digitally signed vote containers. Follow-up phase can be integrated with other systems (such as government or parliament information systems) to track progress of crowd-sourced initiatives.

CitizenOS can be used in three different ways: 1) online via website (SaaS) 2) using the open API to create your own tool 3) using the source code to run your own instance

CitizenOS is a secure and transparent platform run by an independent NGO with servers in EU. It is in compliance with GDPR.

What Makes This Tool Different from Others in its Class?

  • multiple voting systems (with more to come)
  • quick and easy localisation (adding a new language is instant, translation takes 2 days)
  • constant support and development (by a sustainable NGO)
  • electronic-ID sign-in and digital signature vote signing (both EU eIDAS standard)
  • follow-up phase for voted topics (can be integrated with national IT systems for automatic updates)
  • two-way social media integration (can pull in discussion content from Twitter)
  • GDPR compliance (high level of personal data privacy and control)
  • well-tested (50 000+ votes, 30 000 registered users)

Links to Tutorial Content

Projects that use this tool

Citizens Initiative Portal (Estonia),